Can I use Doktor.se to help my child?

Modified on Fri, 23 Feb 2024 at 02:18 PM

Yes, we assist children from 0 years old. In order for your child to be able to use the app independently, they need to be 16 years old and have their own BankID.


For children under 16, a guardian needs to log in and register a profile. Please keep in mind when you as a guardian seek care for the child, the child needs to be present during the appointment.


Here is how you register a profile for your child in the app:

  1. Don't have the Doktor.se app on your mobile phone? Start by downloading the   Doktor.se  app from the App Store or Google Play.
  2. Have you already installed the Doktor.se app? Open the Doktor.se app on your mobile phone or tablet.
  3. Click "Log in with BankID"
    • Your BankID needs to be installed on the same device as the app.
    • If this is your first time logging into the app, we will ask you to create an account, provide your email address and phone number. and accept the terms of use.
  4. Press "Settings" at the top right
  5. Select "Add more children"
  6. Follow the on-screen instructions


What happens when you start an errand? Initially, you will be asked to answer a few questions in the chat. Once you've done with the questions, your errand will be placed in a queue, and you will receive help from a doctor or nurse shortly.


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