Can you renew my prescription?

Yes, in most of cases, we can renew your prescription if you have had the medicine prescribed within the last 15 months. Usually, we prescribe smaller packaging because long-term medication often requires a follow-up visit to the clinic.

Get help with a renewal of your prescription in Doktor.se app. Click here to start your consultation.

Our guidelines are established to ensure patient safety and secure medicine prescription.

Example of the situations where Doktor.se cannot assist you with the prescription through digital care:

• If you need a prescription for narcotic or addictive medicines.
• If you need a prescription for medicines that are not prescribed by the doctors at primary care clinics.
• If you need a prescription for medications issued under a special license, in Swedish called "licensprepar".

Here is how you renew your prescription in the app:

1. Don't have the Doktor.se app on your mobile phone? Start by downloading the   Doktor.se  app from the App Store or Google Play.
2. Have you already installed the Doktor.se app? Open the Doktor.se app on your mobile phone or tablet.
3. Click "Log in with BankID"
   • Your BankID needs to be installed on the same device as the app.
   • If this is your first time logging into the app, we will ask you to create an account, provide your email address and phone number. and accept the terms of use.
4. Click "Seek care now"
5. Select category "Renew prescription"

What happens when you start an errand? Initially, you will be asked to answer a few questions in the chat. Once you've done with the questions, your errand will be placed in a queue, and you will receive help from a doctor or midwife shortly.

To learn more about our procedures regarding this, please visit this page.