Can you renew my prescription?

Modified on Mon, 29 Apr at 11:02 AM

Yes, in many cases, we can renew your prescription. Get help with a renewal of your prescription in app. Click here to start your consultation.

Here is how you renew your prescription in the app:

  1. Don't have the app on your mobile phone? Start by downloading the  app from the App Store or Google Play.
  2. Have you already installed the app? Open the app on your mobile phone or tablet.
  3. Click "Log in with BankID"
    • Your BankID needs to be installed on the same device as the app.
    • If this is your first time logging into the app, we will ask you to create an account, provide your email address and phone number. and accept the terms of use.
  4. Click "Seek care now"
  5. Select category "Renew prescription"

What happens when you start an errand? Initially, you will be asked to answer a few questions in the chat. Once you've done with the questions, your errand will be placed in a queue, and you will receive help from a doctor or nurse shortly.

To learn more about our procedures regarding this, please visit this page.

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