How can I reschedule or cancel my appointment?

Modified on Thu, 14 Mar at 1:34 PM

Digital appointment

If you have digital healthcare appointment, you can easily manage it in the app.

You can cancel or reschedule your digital appointment in the app by selecting "Av-/omboka" ("Cancel booking/rebook") in our app.

Here's a quick guide:

  1. Don't have the app on your mobile phone? Start by downloading the app from the App Store or Google Play.
  2. Have you already installed the app? Open the app on your mobile phone or tablet.
  3. Click "Log in with BankID"
    • Your BankID needs to be installed on the same device as the app.
  4. Under "Vårdadministration" at the bottom of the page click on the category "Av-/omboka" ("Cancel booking/rebook") 

Clinic appointment

The easiest way to reschedule or cancel an appointment with your clinic is through

Please call your clinic to reschedule or cancel your appointment. You can find the list of all our healthcare centers and contact information here.

Urgent Care

The easiest way to cancel or reschedule your appointment at Urgent Care is through the SMS you received in connection with your booking.

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