Digital appointment

If you have a digital healthcare appointment, managing it through the app is straightforward.

You can cancel or reschedule your digital appointment in the Doktor.se app by selecting "Av-/omboka" ("Cancel booking/rebook").

Here's a quick guide:

1. Don’t have the Doktor.se app installed on your mobile device? Begin by downloading the Doktor.se app from the App Store or Google Play.
2. Already have the Doktor.se app? Open the Doktor.se app on your mobile phone or tablet.
3. Select "Log in with BankID"
   • Your BankID must be installed on the same device as the app.
4. Switch the app language to Swedish. 
5. Tap "Sök vård", then under "Vårdadministration" at the bottom of the page select the category "Av-/omboka" ("Cancel booking/rebook") - choose "Doktor.se digital".

Clinic appointment

The easiest method to reschedule or cancel a clinic appointment is via 1177.se.

Please contact your clinic to reschedule or cancel your appointment. You can find the list of all our healthcare centers along with contact information here.

Urgent Care

The simplest way to cancel or reschedule your appointment at Urgent Care is through the SMS you received when you booked your appointment.