Digital appointment

Primary Care Physician: 

You can then easily cancel/rebook your appointment via your booking which you can see in the app.

If you have a visit to our digital skin clinic or to the midwife, you can cancel/rebook via the app. You can do this via the "Cancel/Rebook" category, which is available as a shortcut on the first page of the app. There, you can get help from staff to manage your booking. 

Here's a quick guide:

1. Don’t have the Doktor.se app installed on your mobile device? Begin by downloading the Doktor.se app from the App Store or Google Play.
2. Already have the Doktor.se app? Open the Doktor.se app on your mobile phone or tablet.
3. Select "Log in with BankID" (Your BankID must be installed on the same device as the app)
4. Switch the app language to Swedish. 
5. Under "Shortcuts" at the bottom you will find the Cancel/rebook category where you can get further help from staff.

Clinic appointment

The easiest method to reschedule or cancel a clinic appointment is via 1177.se. You can also use the app with the "Contact my health center" service where you can chat with the health center to change your appointment.

You can also contact the health center directly by telephone. You can find the list of all our healthcare centers along with contact information here.

Urgent Care

The simplest way to cancel or reschedule your appointment at Urgent Care is through the SMS you received when you booked your appointment.

If you have a visit to our digital skin clinic or to the midwife, you can cancel/rebook via the app.