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Our support team is available during the workweek, from Monday to Friday, 08:00-17:00.
We aim to provide timely responses, typically within 24 hours.


We in support can assist you with:

  • General questions about your digital consultation
  • Technical questions
  • Guides and how-tos in Doktor.se app

We in support cannot assist you with:

  • Medical questions
  • Booking-related questions at the clinics

To book, cancel, or reschedule an appointment at one of our clinics, please contact the clinic by phone directly. Contact information for all our clinics is available here.

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